Work Chat Status Etiquette Guide

Understanding what status indicators really mean across different platforms

Status Meaning What it really means
I'm available
Ready to communicate Send away! This person is actively available and ready to engage.
I'm busy
Currently occupied I'm working on something, but I might not be checking every new Webex message. I'm probably still seeing them but being selective about replies.
📹
I'm in a meeting
In a scheduled meeting This means busy. Do you like distractions during meetings? Exactly. Don't message them unless they messaged you first.
✈️
Out of the office
Not at work On vacation or traveling. Feel free to send a message but don't expect a response until they return. Even better, wait until they're back. Consider an email.
Status Meaning What it really means
Active
Online and available Green light means go! They're at their computer and likely to respond quickly.
Away
Stepped away from desk They might be grabbing coffee or in the bathroom. Give it a few minutes before expecting a reply.
🚫
Do not disturb
Please don't interrupt I'm in deep focus mode. Unless the building is on fire, it can probably wait. They won't get notifications.
🍽️
In a meeting
Currently in a meeting Same as Webex - they're occupied and won't appreciate the ping unless urgent.
Status Meaning What it really means
Available
Free to chat Green means go! They're online and ready to collaborate.
Busy
Currently occupied Red means stop. They're focused on something important. Message if urgent, but don't expect an immediate response.
🚫
Do not disturb
Please don't interrupt Purple shield of focus. They won't get notifications and really don't want to be bothered right now.
Away
Stepped away Yellow means caution. They might see your message but probably won't respond immediately.
Status Meaning What it really means
Available
Online and ready Good to go! They're available for calls or chats.
Busy
Currently occupied Probably in a call or meeting. Wait for them to finish before reaching out.
Away
Not at computer They've stepped away but will probably be back soon. Your message will be waiting for them.
🚫
Do not disturb
Please don't interrupt In focus mode. They won't get notifications and really need to concentrate right now.
Status Meaning What it really means
Active
Online and available Green dot = go ahead! They're online and likely to see your message quickly.
Away
Idle or stepped away Orange dot means they haven't been active recently. They might see your message but don't expect an immediate response.
🚫
Do not disturb
Please don't interrupt Red "do not disturb" means they're focusing. They won't get notifications, so save non-urgent messages for later.
📅
In a meeting
Currently in a meeting They're in a meeting (often pulled from Google Calendar). Same rule applies - don't interrupt unless urgent.
Invisible
Appear offline They're online but want to appear offline. Maybe they're trying to focus, or avoiding that one colleague who always has "quick questions."